Spanish Mentor Training

Following your Interpreter training you will participate in Mentor Training sessions alongside your Interpreting shifts. You will be assigned a LLS Training mentor for the first 4 weeks following going live. These Mentor Training sessions will take place during the first hour of your first scheduled shift of the day. They will show as "Self-Study" in your NiCE schedule.



Attendance to this training is mandatory. Leaves not pre-approved with your recruiter during the hiring process will not be able to be approved during this mentoring period.



Information from LLS Mentors will be sent to an INT's Rackspace email.

Information from your Kelly Talent Care Team and Spanish 30-Day Mentor will be sent to an INT's Personal Email.

It is extremely important to be monitoring both your personal and Rackspace email during and after training for information from our Kelly Team as well as your LLS Training Mentor.



Working Your Mentor Training Shifts:

The first hour of your first scheduled shift will be set in NiCE as "Self-Study." If you hold a split shift this mentor training will be scheduled during your first shift only.


Following the 1 hour of Self-Study assigned by your LLS Mentor you must immediately log in and begin interpreting on Interpreter Connect. Time for this Self-Study hour is approved based on the completion of your assigned tasks from your LLS Mentor.


You must stop working on your workday lessons after this 1 hour is completed. Lessons may not be worked on following this 1-hour period. Interpreting must begin immediately after completing the 1-hour Mentor Training shift.



LLS Training Mentor



  • Your LLS training mentor will send your Workday assignments and important information regarding your mentor training shifts to your RackSpace email. At the start of your Mentor Training shift you must check your RackSpace email for information from your LLS mentor. If for any reason you are not receiving assignments, you must email your mentor immediately.
  • Completing assignments from your LLS Mentor will work similarly to training by using an activity tracker. The completion of your assignments is confirmed to approve the timesheets for these Mentor Training shifts.
  • You must email your LLS Training Mentor from your RackSpace email.