Scheduling Requirements – All scheduling requirements are determined by language of interpretation.

**Please note we do operate based on client need. Schedules can be adjusted at any time per the request of the client to fit their staffing requirements.**



When selecting your schedule, please keep in mind that all shifts are expected to be completed in their entirety, from the scheduled start time through the scheduled end time. InterpreterConnect and LINC are automated systems that tracks attendance based on scheduled hours, and logging in late or logging out early may be flagged by the system. Repeated instances of this may lead to attendance concerns or corrective action, so it’s important to choose shifts that you can fully commit to as scheduled.

Additionally, please note that calls received near the end of a shift must be completed, even if they extend beyond your scheduled end time. Because of this, we strongly encourage you to plan your availability with flexibility at the end of your shift and avoid scheduling conflicting commitments immediately afterward. Ending a call early or logging out due to another obligation can create compliance issues. Taking this into consideration when choosing your schedule will help prevent conflicts, as schedules cannot be modified once they are set after the first 90 days.

Schedule changes are not permitted during an INT's first 90 days.

We cannot schedule any Interpreter for more than 5 days per week, more than 8 hours per day (7.5 working hours), or more than 40 (37.5 hours) per week. We do require a minimum 12-hour rest period between the end of a night shift and the start of the morning shift the next day. Schedule change requests will remain in effect for a minimum of 90 days after their effective start date for all languages. 

Please see below for the 2025 dates of Schedule Postings and their deadline for submission:

Spanish Interpreters are required to work a minimum of 20 hours per week.

T3/OSL Interpreters are required to work a minimum of 15 hours per week. 

ASL Interpreters are required to work a minimum of 15 hours per week. 

Any INT who falls below the weekly minimum will be subject to appear on our schedule report, which can result in disciplinary action. The only exception to falling below the weekly minimum is to be on a pre-approved leave or to provide an excuse note for the absence. If an offered shift is picked up causing an INT to fall below the weekly minimum the INT will be expected to pick up open shifts to meet the weekly minimum requirements.

**These hour counts do not include breaks. For example, five shifts at 5.5 hours per day would equate to 25 hours for the week due to the required 30-minute breaks. 

Unscheduled Shifts   – Unscheduled shifts are not permitted under any circumstance. 

When going to start your shift, if Deputy shows “Start Unscheduled Shift” you are not allowed to clock in. If you believe there is a scheduling error, you must immediately email 33uL@kellyservices.com for assistance. Staying online and logged in for a shift accepting new calls following your designated clock out time is also considered working unscheduled. You may only work when scheduled in Deputy. If it is found that an INT is working unscheduled shifts they will be issued an immediate final warning. Going forward the INT will not be paid for any hours worked unscheduled. If the INT is found to be working unscheduled again it may be grounds for immediate termination. 

SPA Schedule Requirements:

Please note due to company policy we require a minimum schedule of 20 hours per week not including breaks. A 30-minute break is required for every shift 5 hours or more.

Please note we cannot schedule any INT for more than 5 days per week, more than 8 hours per day (7.5 working hours), or more than 40 hours per week (37.5 hours).

Shifts are required to be a minimum of 2 hours in length.

We do require a 12-hour rest period between the end of a night shift and the start of the morning shift the next day.

Overnight shifts cannot be approved- all shifts must fall between the 24 hour clock on a given day.

Split shifts on the same day will require a minimum 2 hour rest between shifts.

Split shifts cannot exceed 2 per day.

Schedule changes will go into effect with the next schedule posting.

Schedule changes are not permitted during an INT's first 90 days.

 T3/OSL Schedule Requirements:

Please note due to company policy we require a minimum schedule of 15 hours per week not including breaks. A 30-minute break is required for every shift 5 hours or more.

• Please note we cannot schedule any INT for more than 5 days per week, more than 8 hours per day (7.5 working hours), or more than 40 hours per week (37.5 hours).
• Shifts are required to be a minimum of 2 hours in length.
• We do require a 12-hour rest period between the end of a night shift and the start of the morning shift the next day.
• Overnight shifts cannot be approved- all shifts must fall between the 24 hour clock on a given day.
• Split shifts on the same day will require a minimum 2 hour rest between shifts.
• Split shifts cannot exceed 2 per day.
• Schedule changes will go into effect with the next schedule posting.
• Schedule changes are not permitted during an INT's first 90 days.

ASL Schedule Requirements:

Please note due to company policy we require a minimum schedule of 15 hours per week not including breaks for ASL INTs. A 30-minute break is required for every shift 5 hours or more that does not count toward the weekly minimum. (ie. to meet the 15-hour minimum an INT would need 5.5 hour shifts 3 days a week, totaling 15 working hours)

• Please note we cannot schedule any INT for more than 5 days per week, more than 8 hours per day, or more than 40 hours per week.
• Shifts are required to be a minimum of 1 hour in length.
• Split shifts on the same day will require a minimum 1-hour rest between shifts.
• No more than 2 split shifts can be on your set schedule per day .
• Schedule changes will go into effect with the next month’s schedule posting.