Professionalism and Behavior Expectations
All employees of Kelly Services are expected to act with professionalism. This includes but is not limited to maintaining professional speech when interacting with supervisors, coworkers, clients, and LEPs. All correspondence made with individuals associated with Kelly Services is monitored to ensure professionalism is maintained.
Professionalism is defined by the following:
- Employees are expected to demonstrate honesty and integrity in their work as well as provide high quality service to clients and LEPs.
- Employees are expected to use appropriate language when addressing coworkers and supervisors at all times.
- Posts to the public Deputy Newsfeed should refrain from using religious and/or political statements, negative or derogatory expressions towards clients, LEPS, or one another, providing scripts due to potential documents being outdated, containing information from calls, and/or advertisement for 3rd-party applications and products.
- Profile pictures used on Deputy must be appropriate for the workplace.
- All correspondence between employees and the Kelly Services support team are considered private communication. Direct communication between the talent care team, recruiters, or HR is not to be shared on public platforms or with other employees.
- All correspondence made during calls between clients and LEPs is considered strictly confidential. No information obtained in calls may be discussed at any point.
Failure to follow the Kelly Services professionalism and behavioral expectations can result in disciplinary action. These guidelines are in place to protect all employees, clients, and LEPs.
