Breaks are assigned based on the number of hours you work on a day.

• 4 hours shifts include a 15-minutes paid break.
• 5-, 6- and 7-hours shift include a 30-minutes unpaid break (lunch)
• 7.5 to 8 hours shift include a 15-minutes paid break and a 30-minutes unpaid break (lunch)

Since break times are calculated based upon hours worked, if you are scheduled to work a shift that has a paid break time, but if you do not work the full allotment hours required, the paid break time will be deducted from your timesheet based on the number of hours you work on a day.

Take the breaks as close as possible to the scheduled time. In the case that you are on a call and are not able to take the break at the scheduled times, please take your break immediately following this call.

If you need to use the restroom, get a glass of water, or take a break after back-to-back calls, please do so with discretion. Kelly Services does allow you to take 5-minute breaks as needed, however we have seen a pattern in some instances of these breaks being used excessively.   

For example, a 5-minute break after every call or 5-minute breaks that equal 10 to 30 minutes when the shift was only 4 hours long. These additional breaks will be removed. 

Please note all schedules and breaks are based on our client’s needs, and we have clients and LEPs that are counting on you to adhere to your schedule. Any additional breaks must be noted in your timesheet following your shift with an email also sent to 33uL. INTs are paid based on time spent online and available, so the removal of breaks is at the timesheet team’s discretion and can be subject to review at any time.

See below how to log your breaks in Deputy:

You DO NOT have to enter short breaks. Only enter your scheduled breaks.

Managing your Breaks:

Once your shift starts, you can click the “Start Break” button when your break begins.

A pop-up window will appear. Remember to select the “Break (Unpaid)” unless directed by a manager. 

A timer will begin below your name. Once your break ends, press the “End Break” button.

You will repeat this process for all your scheduled breaks.