Deputy

Deputy is our Scheduling and payroll system. Below you will find information on how to complete common tasks plus a link to Deputy Support and the full Deputy manual.

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Picking-up Shifts:

1. On your “Dashboard”, you can pick-up shifts by clicking the “Available Shifts” button

2. A pop-up window will appear with a list of potential shifts.

3. Once you click “Claim Shift”, a notification will be sent to your e-mail address and it will appear in your schedule.

You will be obligated to fulfil the entire shift.

Note – if you are unable to work the require hours of the shift, please do not claim a shift.

Tip: You can pick-up ½ or partial shifts if they are still available less than 24 hours prior to the shift beginning. You would just pick up the shift as normal and then leave a note indicating that it is a ½ shift

Trading/Offering Shifts:

1. On your “Dashboard”, click on the shift that you want to offer or trade.

2. A pop-up window will appear, click on the lower right tab for your specific option.

• If you offer the shift, it will appear in the “pick-up” list for everyone to view.

Please be advised that the shift will still be your responsibility until someone picks it up

• You can also use this window to offer the shift to specific interpreters or just click “Select All”

If you swap the shift, it will generate a list of interpreters who can trade shifts with you.

*You would need to communicate beforehand with that specific interpreter before sending out the request.

More Deputy Help:

Getting started using Deputy: https://www.deputy.com/training

Using the mobile app: https://www.deputy.com/mobile

Starting shifts from your web browser: https://help.deputy.com/hc/en-au/articles/4614769464207-Start-and-end-your-shift 

Deputy Support: 1-855–633–7889 (Option 2 for Support) or email experience@deputy.com